The goal of the Office of Systems Integration (OSI) Case Management, Information and Payrolling System (CMIPS) Office is to maintain and operate a system that is responsive to the needs of the In-Home Supportive Services (IHSS) Program to include IHSS recipients and providers and the staff that administer and support to IHSS program in partnership with our sponsor, the California Department of Social Services (CDSS), Adult Programs Division (APD).
The IHSS program was established in 1973. In 1978, California enacted Welfare and Institutions Code 12302.2 that mandated a payroll and payment system for the IHSS program to be known as the Case Management, Information and Payrolling System (CMIPS). In later years, CMIPS was modified to also support the Waiver Personal Care Services (WPCS) program, and Home and Community-Based Services (HCB) program.
Today, CMIPS is a large and complex IT system that provides functions for case management for IHSS recipients, payroll for service providers, reporting, and customer support. The case management function keeps track of over 620,000 active recipients, as well as pending applicants, terminated recipients, pending providers, and terminated providers. The provider management and payrolling functions support 650,000 eligible providers and ensures timely and accurate payroll payments of over $10 billion per year. CMIPS has approximately 6,000 end users across the fifty-eight (58) California counties, the CDSS APD, Department of Health Care Services (DHCS), and the OSI CMIPS Office. CMIPS also ensures timely exchange of information with more than a 100 interface partners, including all California counties.
How CMIPS Supports the IHSS Program
The CMIPS supports the IHSS, WPCS and HCB programs. These programs provide in-home services to aged, blind, and disabled individuals so they can remain in their own homes and avoid institutionalization. The IHSS Program consists of five (5) programs: